Thank you for choosing Ticketsboxusa, and for helping to make our site better.
More Tickets, Better Service, Lower Prices.
At TicketsBoxUSA.com, customer satisfaction is our top priority. Our customers have told us that what they want most from a ticket site is the best selection of tickets available online, a high level of customer service, and low, competitive prices. We work hard to meet these goals in a secure online environment where you can shop with confidence.
Nobody wants to have to visit multiple websites to find the tickets they need. TicketsBoxUSA.com began as a project to bring together ticket sellers in the country and display their inventory on one site. We're now proud to say that more licensed, certified professional ticket brokers list their tickets on our website than any other ticket sales site in the world. We liquidate these tickets at the lowest possible prices to keep up with our growing inventory and customer base.
Without our customers we wouldn't have a company. We truly appreciate your business, and our tireless, polite, enthusiastic Customer Service Team will do everything in their power to express that appreciation to you. Whether you have a special ticket request or you just need to know which seats are the best in the house, feel free to call one of our friendly Service Reps at 1.888.842.5835.
We know that buying tickets online can sometimes be a confusing process, so our team of web engineers maintain our site using the highest standards of customer-friendly web usability design. As the web evolves, we make a point of sorting out the good from the bad and always offering you a site that's easy to use and fun to visit. A big part of our decision-making process about the design of the site is based on customer feedback, so if you have any comments, questions, rants or raves, let us know by emailing customerservice@TicketsBoxUSA.com
Some companies will raise prices as much as they can just to keep profit margins high. Here at TicketsBoxUSA.com, however, we want to keep our customers happy by charging a fair price that is the lowest in our industry. We keep our costs as low as possible, using efficient technologies and our innovative business model to grow our business without increasing the cost to the consumer.
Our call center is open Monday thru Friday, 8 am to 12 am (Eastern Time), and from 9 am to 8 pm on weekends. Our website is open for business 24/7, 365 days a year.
Customer Service: (888) 842-5835
Our Trusted Merchants will not charge a customer until her order can be 100% guaranteed.
This means you will not be charged for any tickets unless your order can successfully be filled. You will be notified about orders that cannot be completed as initially placed, and your credit card will not be charged for those orders.
All tickets are also unconditionally guaranteed to be 100% authentic. With TicketsBoxUSA.com you never have to worry about ending up with fake tickets.
Our commitment to outstanding customer service and innovation means the TicketsBoxUSA.com staff must be exceptionally dedicated, capable, and committed. Our marketing and design team consists of Ivy League graduates and veteran web retail designers whose professional experience comes from Ask Jeeves and several Fortune 500 companies. Our engineering team boasts nearly 20 years of programming experience, and our site is built around an extremely robust and powerful technology infrastructure.
We use equipment from only the largest, most reputable technology vendors, such as Dell, EMC, and Cisco, and provide full redundancy to all key systems. Our data center is equipped with multiple backbone connections to the internet, as well as backup generator systems and connections to multiple electrical grids to avoid the effects of a power outage. All hardware and software is constantly monitored by a combination of automated tools and well-trained network engineering staff to ensure that we are able to provide the high level of service that our customers deserve.
We Respect Your Privacy
We recognize your privacy is important to you, which is why we protect your information in a secure environment. We will never sell your personal information for financial gain.
While all purchases are final, your money will be refunded if an event is permanently cancelled.
Thanks again for choosing TicketsBoxUSA.com. We're grateful for your business.